Privacy Policy

Jon Parrack Insurance (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website piawv.com, use our services, or interact with our agency in any way.

Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site or use our services.

We may collect information about you in a variety of ways, including:

Personal Information You Provide

When you request a quote, purchase a policy, or contact us, we may collect:

• Name, address, phone number, and email address
• Date of birth and Social Security number (for insurance applications)
• Driver's license number and driving history
• Vehicle information (make, model, year, VIN)
• Property information (address, construction details, value)
• Employment and income information
• Claims history and insurance records
• Payment and billing information
• Health information (for certain life or health insurance products)

Information Collected Automatically

When you visit our website, we may automatically collect:

• IP address and browser type
• Device information and operating system
• Pages visited and time spent on pages
• Referring website addresses
• General geographic location

Information from Third Parties

We may receive information about you from:

• Insurance companies and carriers we represent
• Consumer reporting agencies (credit reports, motor vehicle reports)
• Public records and government agencies
• Previous insurance carriers

We use the information we collect to:

• Provide insurance quotes and process applications
• Underwrite and issue insurance policies
• Process claims and provide customer service
• Communicate with you about your policies and coverage
• Send policy documents, billing statements, and renewal notices
• Detect and prevent fraud
• Comply with legal and regulatory requirements
• Improve our website and services
• Send marketing communications (with your consent where required)

We do not sell your personal information.

We may share your information with:

• Insurance carriers: To obtain quotes, bind coverage, and service your policies
• Service providers: Third parties who help us operate our business (e.g., payment processors, IT services)
• Regulatory authorities: State insurance departments and other government agencies as required by law
• Legal purposes: When required by law, court order, or to protect our rights
• Business transfers: In connection with a merger, sale, or acquisition of our business

Our website may use cookies and similar tracking technologies to improve your browsing experience and analyze website traffic. You can control cookies through your browser settings, though some features of our website may not function properly if cookies are disabled.

We use Vercel Speed Insights to analyze website performance. This service collects anonymized performance data to help us improve our website.

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

• Secure transmission using SSL/TLS encryption
• Restricted access to personal information on a need-to-know basis
• Physical security of our office locations
• Regular review of our security practices

However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to protect your personal information, we cannot guarantee its absolute security.

We retain your personal information for as long as necessary to fulfill the purposes for which it was collected, comply with our legal obligations, resolve disputes, and enforce our agreements. Insurance records are typically retained for a minimum of seven years after the policy ends, as required by state regulations.

Depending on your location, you may have certain rights regarding your personal information:

• Access: Request a copy of the personal information we hold about you
• Correction: Request correction of inaccurate information
• Deletion: Request deletion of your personal information (subject to legal retention requirements)
• Opt-out: Opt out of marketing communications

To exercise these rights, please contact us using the information provided below.

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.

Our website and services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, please contact us immediately.

We may update this privacy policy from time to time. The updated version will be indicated by an updated “Last Updated” date. We encourage you to review this privacy policy periodically to stay informed about how we are protecting your information.